We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used. For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement.
We recommend using a computer web browser or Hang Seng Mobile App to log on for enhanced security. Please visit "Security Information Centre" for more security tips.
Beware of phishing emails pretending as online shopping platforms
Fraudsters may pose as buyers on online shopping platforms and express interest in sellers' goods. They'll then ask for sellers' email address to send fraudulent emails pretending as online shopping platforms and ask sellers to click on the fake bank website links to collect money. They may obtain the sellers’ bank account number and password in the process. Beware of phishing emails and don't click on any suspicious links inside. You can call the customer service hotline of online shopping platforms to verify any information. If you find suspicious transactions in your bank accounts, please contact us immediately.
Safer transfers with mainland & overseas transfer limit
To better protect your account, we've added a "mainland & overseas daily transfer limit" and set the default limit as 0. You'll need to adjust the limit via Personal e-Banking, Hang Seng Mobile App or in branch before making online transfers to mainland or overseas. Please make sure the limit you set is in line with your transfer needs.
Please note, CNY transfers to same name account in mainland China will be subject to a daily limit of CNY80,000 based on CNY transfer regulations.
Gives you an at-a-glance view on the progress of your outward remittances at any time
Check out the latest market commentary and exchange rate of different currencies
Enjoy hassle-free banking with a simpler layout and basic services[3]
Get instant FX rates and timely market updates via WhatsApp[1]
Remember to set up first to use Hang Seng Mobile App
Branch service arrangements have been adjusted. View new arrangements for details.